6/127 Napier Street
Essendon Victoria 3040


Muscleworx Myotherapy Questions and Answers

On this page, we aim to answer questions you may have about our services. If you have a question that is not answered below, feel free to contact us.


Are you licensed massage therapists?

Yes, all our therapists are highly qualified and members of professional associations with provider numbers for most health funds. 

Myotherapists can be thought of as specialist massage therapists as we do deep tissue massage, soft tissue manipulation, myofascial release, dry needling etc.


Does my private health insurance cover my treatment?

This will depend on your health care insurance policy.

Most policies with ancillary or extras cover will provide rebates for myotherapy or remedial massage.

If your policy covers myotherapy, then we can process your health insurance claim on the spot using HICAPS.


Does Medicare cover my treatment?

Unfortunately, Medicare does not cover myotherapy.


Do you treat Workcover and TAC patients?

Workcover: yes! All workcover patients will be required to have a referral from their treating doctor and are responsible for the balance of payment.

TAC: no! The TAC does not cover myotherapy or remedial massage treatment.


Do I need a referral?

A medical referral is not required to see a myotherapist. This is great news as you can see us at any time you need our services.


How long does a consultation/treatment take?

You can choose the consultation/treatment time yourself: 30 minutes, 45 minutes or 60 minutes.

In some cases, you can book a 90 minute session.

And follow up consultation time limits can be chosen by you.


What do I bring to my appointment?

Please bring any referral letters and relevant test results such as x-rays, MRI or CT reports.


What are the terms for payment and cancellation?

Payment in full is required at the time of consultation.

We accept: Cash, cheque, EFTPOS, Visa and Mastercard.

If you need to cancel your appointment, we request that you provide at least 24 hours notice if possible to avoid a charge.